Freight Claims Management app icon Freight Claims Management

Reduce freight loss with easy recovery.

Helping brands protect their margins

  • Sony
  • Kubota
  • DHL
  • Hawkeye
  • Panasonic
  • Estée Lauder
Claim No. Status Reason Filed Shipment Carrier Ship Date Claim Date Claim Amount Payments No Recovery Balance Aging Date Closed
2025-401
Closed — Paid in Full
Damage — Crushed cartons 84211009 Old Dominion 08/22/2025 09/01/2025 325.75 325.75 0.00 42 10/13/2025
2025-402
Closed — No Recovery
Concealed damage not noted 84211057 Estes 08/30/2025 09/07/2025 118.20 (118.20) 0.00 36 10/12/2025
2025-403
Rejected
Overage — documentation insufficient 84211102 XPO Logistics 09/05/2025 09/10/2025 64.50 (64.50) 0.00 33 10/13/2025
2025-404
Open
Shortage — 2 of 36 missing 84211133 Saia 09/10/2025 09/18/2025 289.00 289.00 25
2025-405
Submitted
Damage — Punctured drum 84211177 TForce Freight 09/12/2025 09/20/2025 512.60 150.00 362.60 23
2025-406
In Progress
Temperature excursion 84211209 R+L Carriers 09/08/2025 09/15/2025 840.00 200.00 (100.00) 540.00 28
2025-407
Closed — Paid in Full
Non-delivery of Shipment 84211256 Purolator 09/20/2025 10/01/2025 96.40 96.40 0.00 12 10/13/2025
2025-408
Open
Damage — Wet pallets 84211288 Dayton Freight 09/25/2025 10/02/2025 410.00 410.00 11
2025-409
Submitted
Shortage — 1 pallet missing 84211315 CN Intermodal 09/14/2025 09/25/2025 1,200.00 800.00 400.00 18
2025-410
In Progress
Damage — Fork puncture 84211366 ABF Freight 09/02/2025 09/12/2025 275.00 (50.00) 225.00 31
2025-411
Closed — Paid in Full
Concealed damage accepted 84211402 UPS Freight (TForce) 08/10/2025 08/25/2025 159.99 159.99 0.00 49 10/12/2025
2025-412
Open
Non-delivery of Shipment 84211445 Forward Air 10/01/2025 10/10/2025 230.00 230.00 3
2025-413
Submitted
Damage — Broken pallets 84211488 Pitt Ohio 09/07/2025 09/19/2025 680.00 250.00 (80.00) 350.00 24
2025-414
Closed — No Recovery
Filed beyond deadline 84211521 Canada Post 07/30/2025 09/29/2025 49.00 (49.00) 0.00 14 10/13/2025
2025-415
In Progress
Catastrophic damage — toppled load 84211566 JB Hunt 09/18/2025 09/28/2025 2,475.00 2,475.00 15
2025-416
Closed — Paid in Full
Shortage — seal intact 84211601 Reddaway 09/01/2025 09/10/2025 220.00 220.00 0.00 33 10/13/2025
2025-417
Submitted
Damage — carton tear 84211633 Pilot Freight Services 09/22/2025 10/03/2025 98.50 60.00 38.50 10
2025-418
Rejected
Improper packaging 84211678 Daylight Transport 08/25/2025 09/05/2025 152.00 (152.00) 0.00 38 10/12/2025
Items included in the freight claim with exception type and quantity.
Item Issue / Exception QTY
Sony WH-1000XM5
SKU WH1000XM5-BK
Logitech MX Master 3S
SKU MXM3S-GR
MacBook Pro 14" (M3)
SKU MBP14-M3-512
6
$5,843.28
Simple Claim filing

Submit claims in minutes

Create freight claims quickly with guided forms that capture all the right details. No more missed fields or confusing processes — just a simple way to start recovering costs.

Ticket Workflows
Team Assignment
ePOD Retrieval
Shipping Docs
Automated paperwork

Smart Documents

The system captures bills of lading (BOLs), proofs of delivery (PODs), and photos automatically — and even generates claim initiation forms to speed recovery. No manual chasing, no missing files.

Photo Capture
Carrier & Customer Portals
Activity Logs
Packing List Uploaded
Original BOL
Signed POD
Damage Photos
Claim Initiation Letter
Carrier Acknowledgement
ACH WIRE 80287242
C.H. ROBINSON WORLDWIDE INC.
477.81
09/30/2025
10/10/2025
10/10/2025
10/10/2025
Claims and payments applied to this cheque
Claim No. Payment Type Open Amount Payment
2024-454 Recovery Payment 106.21 106.21
2025-215 Recovery Payment 371.60 371.60
Total Applied 477.81
Freight recovery made simple

Payments & Settlement

Track freight claims from filing through resolution and payment. See what’s approved, what’s pending, and what’s still owed—so finance, logistics, and customer service stay aligned.

Faster Resolutions
Simple Claim Filing
Freight Recovery
Faster, easier recoveries

A claims process that runs itself.

FedEx logo
2025-10

Contract Verification

Claims are validated against carrier contracts so deductibles and recoverables are always correct—no second guessing.

Carrier Follow-up
10-2025 14:00

Reminders & Scheduling

Set reminders and schedules so claims are filed, followed up, and closed on time. No more missed windows or forgotten tasks.

OS&D Submitted
Claim Filed
Recovery Applied

Connected Workflows

Service failures or OS&D tickets can trigger claim initiation instantly. No re-entry, no lost details—just connected workflows that save time.

Value
90%

average freight loss recovery

Resolution

faster claim recovery

Administrative Savings
30%

less time spent filing and managing claims

Built to protect your bottom line.